Personal Information: When you visit our showroom, contact us, or make a purchase, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

Business Information: For wholesale clients, we may collect business registration details, tax identification numbers, and trade references.

Website Usage: We collect information about how you use our website, including pages visited, time spent, and interactions with our content.

Communication Records: We maintain records of communications between you and Capital Watch, including emails, phone calls, and WhatsApp messages.

• Process and fulfill your orders for luxury watches and accessories
• Provide customer support and respond to your inquiries
• Manage wholesale accounts and business relationships
• Send important updates about your orders and our services
• Improve our website and services based on your feedback
• Comply with legal obligations and prevent fraud

Capital Watch does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business, such as payment processors and shipping companies
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and digital records

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with relevant data protection authorities

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your inquiry within 30 days of receipt.